Reports on the structurational model of technology which shows how workers who had the power to make the implementation successful affected the data that was collected and the extent to which management was able to use the technology to influence their work. Systems for recording job-related data; Analyzing organizational processes; Application of the structurational theory.
Mahenthiran, S., M. D’Itri, and R. Donn. 1999. The Role of Organizational Reality in Implementing Technology – A Field Study. Information Systems Management, (spring) pp. 46-57.