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This week's Podcast features Dr. Lisa Snyder, Superintendent of the Lakeville Public Schools. Lisa shares how the work of Dr. Deming is influencing her as a superintendent and the rewards and challenges of adopting his philosophies.
Lisa's Deming journey began 23 years ago, when in a new job, she was sent to listen to Dr. Deming via satellite. The experience had a huge impact on Lisa as she connected Deming's philosophy to her own belief systems. She thought - this is the framework that public schools are desperately lacking. It was then that she became a Deming follower.
What resonated for Lisa, was the idea of systems thinking rather than evaluating and blaming people. When she started to think about abandoning the "blame game" and looking instead at flaws in the system, it was very powerful.
Listen as Lisa talks about shifting the "mindset" in public schools from working in silos to working in collaboration through systems thinking. And how, as a district seeking to create meaningful change in the public school system, they adopted a policy to lead their organization through a continuous improvement philosophy.
Lisa explains that it was both exciting and challenging to find where schools should have high levels of autonomy and where there should be more systems alignment for efficiency and effectiveness. But the process brought more people to the leadership table and broader sense of empowerment to those who would help change the philosophy of the district.
The W. Edwards Deming Institute
Business | Business Administration, Management, and Operations | Management Sciences and Quantitative Methods
Babbitt, Tripp and Snyder, Lisa, "Dr. Lisa Snyder, Superintendent of the Lakeville Public Schools In Minnesota – Moving from Good to Great" (2015). The W. Edwards Deming Institute Podcast. 27.