Aftermath of Conflict: Communication of Interpersonal Conflict in an Organization

Indianapolis, IN

Individuals experience conflict within the communication that occurs in all forms of relationships. Relationships that form within organizations and businesses, like all relationships, are full of conflict. Conflict can lead to negative consequences for the employees and the organization (Bhat, Rangnekar, & Barua, 2013). Research suggests conflict can decrease employee motivational levels, or an individual's willingness to work at tasks (Euske and Roberts, 1987), as well as cause individuals to engage in organizational dissent (Cho & Hung, 2011). We sought to examine how perceptions of organizational conflict affect perceptions of work motivation and perceptions of organizational dissent. The results indicated a significant negative relationship between perceptions of organizational conflict and perceptions of work motivation and a significant positive relationship between perceptions of organizational conflict and perceptions of organizational dissent. Thus, suggesting that organizational conflict can have detrimental effects on the workplace culture and environment.