America’s Conference on Information Systems, 2004
Despite almost thirty years of research in the area of telework, the findings regarding outcomes remain equivocal (Bailey and Kurland, 2002). This research in progress hopes to advance understanding by identifying a key mechanism by which telework affects performance, specifically its influence on the social network properties of cohesion, power and structural holes. With knowledge of how the number, frequency and diversity of relationships influences performance, practitioners and academics can develop processes to improve teleworker social networks. This in turn will enhance the use of social capital and also facilitate shared attitudes and behaviors, which will lead to higher organizational commitment and promotability in a teleworking environment.
This is an electronic copy of a conference paper. Archived with permission. The author(s) reserves all rights.
Arling, Priscilla, " The Impact of Telework on Performance: A Social Network Approach" (2004). Scholarship and Professional Work - Business. 134.