Document Type


Publication Date


Publication Title

International Journal of Production and Operations Management

First Page


Last Page


Additional Publication URL


To identify and discuss sources of delay in the new product development process at an industrial products firm, data were collected during 11 bi-weekly project review meetings at which 42 different projects were discussed. The highest priority projects were designs for a new venture into European markets. It was suggested that manager selection, vendor monitoring, attention to physical engineering design, and bureaucratic checkpoints contribute more to project delays than do most other internal problems such as resource bottlenecks and miscommunications. A challenging trade-off existed between a well-established sign-off procedure and a less-structured but potentially more timely product development policy. In the ordinary least squares results, the largest proportion of sum of squares was attributable to the manager variable.


'This article is © Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.'