Date of Award
...Labor has evolved from its focus on service oriented roles to academia, so we aim to add to this pool of research looking into the students' perceptions of emotional labor. More specifically, we look to explore the differences in student perceptions of deep and surface acting when receiving negative feedback from a professor and how this affects students' reactions to the feedback. As such, we hypothesized that participants who received negative feedback from a professor engaging in deep acting would report higher motivation to use the feedback, perceive the feedback to be more fair and useful, and have increased memory of the feedback.
Toomey, Eileen, "Feel it, Don't Fake it: Deep Acting and Perceptions of Feedback Utility" (2013). Undergraduate Honors Thesis Collection. 224.