Psychology
The Ebb and Flow of Performance Feedback
Document Type
Oral Presentation
Location
Indianapolis, IN
Subject Area
Psychology
Start Date
11-4-2014 2:30 PM
End Date
11-4-2014 4:30 PM
Sponsor
Alison O'Malley (Butler University)
Description
Whether at work, in school, or on a team, feedback is a necessary part of all performance. Negative feedback helps people become aware of areas where they are not performing up to standards and change their behaviors to address performance-goal discrepancies. However, negative feedback can have an aversive effect and may instead cause negative emotional reactions, perceptions of unfairness, and rejection of the feedback (e.g., Anseel & Lievens, 2006; Cianci, Klein, & Seijts, 2010). Our work stems from literature demonstrating the efficacy of mindfulness-based interventions in creating resilience and sustained well being in people (e.g., Kabat-Zinn, 2003; Chen, Thompson, Toomey, & O'Malley, 2012). By targeting mindfulness, a psychological state promoting one's attention on their current experience, we hope to lessen people's negative reactions to negative feedback.
The Ebb and Flow of Performance Feedback
Indianapolis, IN
Whether at work, in school, or on a team, feedback is a necessary part of all performance. Negative feedback helps people become aware of areas where they are not performing up to standards and change their behaviors to address performance-goal discrepancies. However, negative feedback can have an aversive effect and may instead cause negative emotional reactions, perceptions of unfairness, and rejection of the feedback (e.g., Anseel & Lievens, 2006; Cianci, Klein, & Seijts, 2010). Our work stems from literature demonstrating the efficacy of mindfulness-based interventions in creating resilience and sustained well being in people (e.g., Kabat-Zinn, 2003; Chen, Thompson, Toomey, & O'Malley, 2012). By targeting mindfulness, a psychological state promoting one's attention on their current experience, we hope to lessen people's negative reactions to negative feedback.
