Pharmacy, Health Sciences, & Exercise Science
Evaluation of Patient Satisfaction following Participation in a Group Diabetes Self-Management Education Program
Document Type
Oral Presentation
Location
Indianapolis, IN
Start Date
13-4-2018 10:45 AM
End Date
13-4-2018 11:45 AM
Sponsor
Jessica Wilhoite (Butler University)
Description
Introduction: Although group Diabetes Self-Management Education (DSME) programs have been done throughout Community Health Network, no evaluation of the programs have been conducted. Objectives: The primary objectives of this study were to evaluate patient satisfaction and change in disease state knowledge following six sessions of group DSME led by a multidisciplinary team. Methods: This process improvement study evaluates a standardized approach to diabetes group visit program which began August 2017. Each visit lasts 90 minutes and visits occurred every other week for a total of six visits. Patients with a history of Type 2 Diabetes could participate and participation was voluntary. Evaluation occurred after each session through the voluntary completion of a patient satisfaction survey and knowledge gained by the patient was assessed through a knowledge-based assessment at the beginning and end of the six-session program. Results: To date, two clinic sites have completed a group DSME program involving 25 individual patients with an average attendance of 6.6 patients per session. Data analysis for these and additional sites is ongoing. Conclusion: More of the same group DSME programs are planned for additional clinic sites and will continue to be evaluated to create an established program for the Network. Further conclusions pending based on results.
Evaluation of Patient Satisfaction following Participation in a Group Diabetes Self-Management Education Program
Indianapolis, IN
Introduction: Although group Diabetes Self-Management Education (DSME) programs have been done throughout Community Health Network, no evaluation of the programs have been conducted. Objectives: The primary objectives of this study were to evaluate patient satisfaction and change in disease state knowledge following six sessions of group DSME led by a multidisciplinary team. Methods: This process improvement study evaluates a standardized approach to diabetes group visit program which began August 2017. Each visit lasts 90 minutes and visits occurred every other week for a total of six visits. Patients with a history of Type 2 Diabetes could participate and participation was voluntary. Evaluation occurred after each session through the voluntary completion of a patient satisfaction survey and knowledge gained by the patient was assessed through a knowledge-based assessment at the beginning and end of the six-session program. Results: To date, two clinic sites have completed a group DSME program involving 25 individual patients with an average attendance of 6.6 patients per session. Data analysis for these and additional sites is ongoing. Conclusion: More of the same group DSME programs are planned for additional clinic sites and will continue to be evaluated to create an established program for the Network. Further conclusions pending based on results.